# Keller

Type: Person

Source: AI Intelligence Brief — https://getaibrief.com/entity/keller
Canonical HTML page: https://getaibrief.com/entity/keller

## Recent coverage (1 stories)

### Gen AI conquers customer service: usage doubles, brand chatbots sidelined
2026-07-13 15:37:58 · Sentiment: Neutral · Impact: 6/10 · Sources: 2

The latest Gartner research confirms that large language models like ChatGPT and Claude are becoming the de facto customer service channels, with usage doubling in a year and 58% of users completing tasks via AI. Branded AI chatbots are struggling to gain traction.
Full story: https://getaibrief.com/story/ai-third-party-tools-dominate-customer-service

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